1.1 Our website uses cookies.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
3.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
4.1 We use both session and persistent cookies on our website.
4.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use GSearch to facilitate the use of our website search engine.
5.1 We use Google Analytics to analyse the use of our website.
5.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
5.3 The analytics cookies used by our website have the following names: _ga.
5.4 The information generated relating to our website is used to create reports about the use of our website.
5.5 Our analytics service provider's privacy policy is available at: https://www.google.com/policies/privacy/.
6.1 Our website also uses third party cookies.
6.2 Details of the other third party cookies used by our website are set out below:
(a) MailChimp Newsletter Software
Timberline uses MailChimp to collate email addresses of users wishing to recieve newsletters from us. Mailchimp's privacy policy including Cookies can be viewed here: https://mailchimp.com/legal/privacy/
Any other cookies are created by 3rd party scripts such as Google Analytics.
7.1 Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; (b) in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and (c) in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
7.2 Blocking all cookies will have a negative impact upon the usability of many websites.
8.1 You can delete cookies already stored on your computer; for example: (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11); (b) in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and (c) in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
8.2 Deleting cookies will have a negative impact on the usability of many websites.
9.1 This website is owned and operated by Robert Smith under the name Timberline.
9.2 Timberline is fully owned by Robert Smith as sole proprietor from the address below.
9.3 Our principal place of business is Unit 7, Munday Industrial Estate, 58-66 Morley Road, Tonbridge, TN9 1RA.
9.4 You can contact us: (a) by post, using the postal address (b) by telephone to 01732 355626. (c) by email to info@exotichardwoods.co.uk.
We are closed for Christmas & New Year from end of business Thursday, 19th December, 2024 and reopening on Monday, 6th January, 2025. We will endeavour to send out all online orders received by midday Wednesday, 18th December, 2024.
We also produce a Wood School booklet, see here.
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